WHY ARE SOME ITEMS COVERED UNDER THE PRODUCT GUARANTEE AND SOME ITEMS ARE NOT?
The characteristics of some products on our website are inherent in the item's design, fabrics, and materials. Any discovered 'flaws' and/or 'imperfections' may occur during the production process as well as under normal customer use. Rest assured, we inspect every item thoroughly with our rigorous standard of quality before they are shipped to you. If you have concerns with any of our products, please contact us at firstname.lastname@example.org.